Textoria

Privacy Policy

Last updated:

Overview

Textoria provides copywriting education to learners worldwide. This Privacy Policy explains what personal data we collect, how we use it, how we protect it, and the choices and rights you may have depending on where you live.

By using our website, products, or services, you agree that we may process your information as described below. If you do not agree, please do not use our services.

Who we are

In this policy, “Textoria,” “we,” “us,” and “our” refer to the Textoria service available at textoria.click. “You” refers to any user, learner, customer, or visitor.

Data we collect

We collect information in three ways: (1) information you provide, (2) information collected automatically, and (3) information from service providers used to operate our courses.

Information you provide

  • Account data: name, email address, and authentication details (passwords are stored using hashing and modern security controls).
  • Profile and learning preferences you choose to share (for example, learning goals).
  • Communications: messages you send to us (for example, support emails or form submissions) and our responses.

Course and product usage

  • Course activity: enrollments, progress, completion status, and assessment results.
  • Engagement data: which lessons you view, time spent, and feature interactions (used to improve learning experience).

Payment-related data

  • Payments are processed by PCI-compliant payment providers. We do not store full payment card numbers.
  • We may receive limited payment metadata (such as billing name, billing country, last 4 digits, payment status, and transaction identifiers) to manage orders, refunds, and accounting.

Technical and device data (collected automatically)

  • Identifiers and logs: IP address, approximate location (derived from IP), timestamps, and diagnostic events.
  • Device and browser details: browser type, operating system, language, and device identifiers.
  • Usage analytics: pages visited, referral URLs, and interaction patterns.
  • Cookies and similar technologies: see “Cookies” below.

How we use data

We use personal data only when we have a valid reason, and we limit use to what is relevant for providing and improving our services.

  • Provide, operate, and personalize courses (for example, access management, progress tracking, and delivering lesson content).
  • Account and customer support (for example, troubleshooting and responding to requests).
  • Safety, security, fraud prevention, and abuse monitoring.
  • Process purchases, refunds, and related customer service.
  • Service improvement, research, and analytics to understand what works and what needs improvement.
  • Legal compliance and enforcement of our terms, policies, and rights.

Legal bases (where applicable)

Depending on your location, data protection laws may require a legal basis for processing. Where those rules apply, we typically rely on:

  • Contract: to provide the services you request (for example, course access after purchase).
  • Legitimate interests: to secure our platform, prevent fraud, and improve our services (balanced against your rights).
  • Consent: for certain cookie categories or marketing preferences where required.
  • Legal obligation: to meet accounting, tax, or regulatory requirements.

Cookies

We use cookies and similar technologies to keep our website working, secure sessions, remember preferences, and improve performance.

Types of cookies we may use

  • Essential cookies: required for core functionality (for example, session and security features).
  • Preference cookies: remember choices like language or theme.
  • Analytics cookies: help us understand usage to improve the site (where enabled).

You can control cookies through your browser settings. Note that blocking certain cookies may affect site functionality.

How we share data

We do not sell your personal information. We may share data only as needed to operate our services, comply with the law, or protect rights and safety.

  • Service providers: companies that help us run the platform (hosting, analytics, customer support tools, and payment processing).
  • Legal and safety: if required by law or to protect users, prevent fraud, or enforce policies.
  • Business changes: if we are involved in a merger, acquisition, or asset sale, data may be transferred subject to appropriate protections.

Data retention

We keep personal data only as long as needed for the purposes described in this policy, including providing the service, complying with legal obligations, resolving disputes, and enforcing agreements.

Retention periods vary depending on the type of data and the reason we keep it. When we no longer need data, we delete it or de-identify it where feasible.

Security

We use administrative, technical, and organizational safeguards designed to protect personal data. No method of transmission or storage is 100% secure, but we work to maintain appropriate protections and reduce risk.

  • Access controls and least-privilege practices.
  • Encryption in transit where supported (HTTPS).
  • Monitoring and security improvements over time.

International transfers

Textoria serves users worldwide. If your data is transferred across borders, we use appropriate safeguards as required by applicable law, such as standard contractual clauses or other lawful transfer mechanisms.

Your rights and choices

Depending on your location, you may have rights over your personal data. These may include the right to request:

  • Access to the personal data we hold about you.
  • Correction of inaccurate or incomplete data.
  • Deletion of personal data (subject to certain exceptions).
  • Restriction or objection to processing.
  • Portability of your data (where applicable).
  • Withdrawal of consent (where processing is based on consent).

To exercise these rights, contact us using the details below. We may need to verify your identity before fulfilling a request.

Children’s privacy

Our services are not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal data from children. If you believe a child has provided personal data, please contact us so we can take appropriate action.

Changes to this policy

We may update this policy from time to time. We will revise the “Last updated” date at the top of this page. If changes are material, we may provide additional notice as required by law.

Contact

If you have questions, requests, or concerns about privacy, contact: